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Product FAQs

A purifier for every requirement

  • How does Pureit Mineral RO+MF Classic purify my water?

    Pureit Mineral RO+MF has a 6-stage purification process that removes invisible and harmful new age contaminants like lead, arsenic and mercury along with excess Total Dissolved Solids (TDS) to make your water tastier. <br/> <br/>Stage 1 – Pre-Sediment Filter Removes fine and coarse particulate impurities/dirt and improves life of the Carbon Filter. Stage 2 – Pre-RO Carbon Filter Removes chlorine and organic impurities like harmful pesticides. It also absorbs bad taste odour causing organic compounds from water Stage 3 – Mini Filter Filters water further to ensure removal of finer particulate impurities Stage 4 - RO Membrane Removes dissolved salts, hardness, pesticides, fluoride and heavy metals like arsenic, lead and mercury. It also removes microbial contaminants like bacteria, virus, protozoa and cysts. Stage 5 - Micro Filtration Membrane (MF) Micro Filtration (MF) is added post-RO, which ensures that the water is purified not once but twice Stage 6 - Post-RO Carbon Filter: Last level of purification acts as a polisher and enhances the taste of purified water

  • What is the storage capacity of Pureit Mineral RO+MF?

    Pureit has storage tank capacity of upto 6 litres. The storage tank is fully automatic and well shielded and as and when you take water of the tank, the purification process starts automatically again and refills the storage tank

  • How much time does it take to purify water in Pureit Mineral RO+MF?

    Pureit can purify water up to 10-12 litres per hour depending on the input water quality. However, the time taken to purify depend on the life of the filters, the input water pressure, TDS and other impurities present in water

  • Does Pureit Classic RO + MF^ remove arsenic, fluoride and nitrates?

    Like other ions, the RO technology can also remove arsenic, fluoride and nitrates.

  • How will I get new consumables/membranes replaced?

    You need to call the Pureit Helpline and order the consumables. The customer care specialist will visit your place and replace the consumable/Germkill Kit at a nominal cost.

  • What should I do if the flow rate from tap is low?

    Please check the LEDs and see whether SF or GKK needs to be replaced as per the instructions in Advance Alert System section. If not then contact the Pureit Helpline for assistance.

  • What are all the consumables which are to be replaced?

    You need to replace the Sediment Filter, Pre and Post RO Carbon Filters, RO Membranes, Micro Filtrations Membrane, Mini Filter and TDS Modulator when the GKK starts blinking RED. These parts can be bought together by ordering GKK

  • Can I drink first purification cycle of water from the purifier?

    No, recommendation is to throw the first cycle of water that is filled in the storage tank when the new Pureit purifier is installed and also whenever the Germkill Kit are replaced.

  • What should I do if there is no purified water in the storage tank?

    If there is no purified water in the storage tank, check the following 2ND LED light is red: This means that GKK life has ended. Call the helpline to get the GKK replaced 1st LED is not lit: This could mean that the input water pressure is not sufficient, check for input water supply. In case of low input water pressure, call the helpline to get the booster installed

  • Can I open and service my purifier?

    It is not recommend to open and service purifier by an individual. Call our Pureit Helpline if you face any issue which requires servicing and opening of the purifier

  • Can I use reject water?

    It is not recommended to use the reject for any kind of human/pets consumption (drinking or cooking). It may be used for gardening or cleaning floors.

  • What should I do if any part of purifier is broken?

    Please call the Pureit Helpline. Our technicians will visit your house and guide you on the repairs required. There will be a nominal visiting charge and you would need to buy the parts required

  • What should I do if there is leakage from the purifier?

    First switch off the Ball Valve if you find any leakage from the purifier and turn off the power switch. Check for any visual improper fitment and then call our Pureit Helpline number and register a service request

  • How long the stored water in the Pureit Mineral RO+MF can be used for drinking?

    You can used stored water for 2 days. If it is not used for more than 2 days we advise you to discard that water, refill and then consume

Have other questions?
Write to us at Pureit.bd@unilever.com