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Product FAQs

A purifier for every requirement

  • How does Pureit Ultima RO+UV purify my water?

    Pureit Ultima RO+UV has a 7 stage purification process that removes invisible and harmful new age contaminants like lead, arsenic and mercury along with excess Total Dissolved Solids (TDS) to make your water tastier. Stage 1 – Pre-Sediment Filter Removes fine and coarse particulate impurities/dirt and improves life of the Carbon Filter. Stage 2 – Pre-RO Carbon Filter Removes chlorine and organic impurities like harmful pesticides. It also absorbs bad taste odour causing organic compounds from water Stage 3 – Post RO Carbon Sediment Filter Removes fine and coarse particulate impurities/dirt and improves life of RO membrane. Stage 4 RO Membrane Removes dissolved salts, hardness, pesticides, fluoride and heavy metals like arsenic, lead and mercury. It also removes microbial contaminants like bacteria, virus, protozoa and cysts. Stage 5 UV Reactor Acts as an additional stage of purification to further inactive bacteria, virus and parasites to deliver safe water Stage 6 Natural Taste Enhancer Last level of purification acts as a polisher and enhances the taste of purified water Stage 7 Micro Filtration Membrane (MF) Micro Filtration (MF) is added post-RO, which ensures that the water is purified not once but thrice

  • What is the storage capacity of Pureit Ultima RO+UV?

    Pureit has storage tank capacity of upto 10 litres. With no continuous input water, the average dispense capacity is 9.2 litres. The storage tank is fully automatic and well shielded and as and when you take water of the tank, the purification process starts automatically again and refills the storage tank

  • How much time does it take to purify water in Pureit Ultima RO+UV?

    Pureit can purify water up to 15 litres per hour depending on the device you have purchased. However, the time taken to purify depend on the life of the filters, the input water pressure, TDS and other impurities present in water

  • How will I get new consumables/membranes replaced?

    You need to call the Pureit Helpline and order the consumables. The customer care specialist will visit your place and replace the consumable/Germkill Kit at a nominal cost.

  • What should I do if there is no water being dispensed from the tap?

    In case you cannot dispense water from the tap, then you need to first check whether the power supply is on. If it is on, then check if there are any fault indicators illuminated, or “ CHANGE GKK” and the Call Centre Number is illuminated on the Digital Display Panel. Call the Pureit Helpline and get either the fault resolved or Germkill Kit replaced. If none of these lights are illuminated on the Digital Display Panel, then check if the Ball Valve is closed. If none of these case are true, then please call Pureit Helpline for assistance

  • Can I use any type of water to purify through my Mineral RO+UV?

    Pureit Mineral RO+UV will purify potable water for removal of hardness and other impurities to give you safe drinking water. if the input water has impurities normally not present in drinking water (high iron/turbidity/microbial contamination etc.) or water is from unknown resource (river /lake /pond / borewell etc.) then suitable pre-treatments may be required.

  • Can I open and service my purifier?

    It is not recommended to open and service device by an individual. Call our Pureit Helpline if you face any issue which requires servicing and opening the device.

  • The Advance Alert Systemt did not give me 15 days warning before the purifier stopped working? Why is it so

    There may be several reasons for this: While the Germkill Kits and the Pre-Sediment Filter have fixed replacements schedules, depending upon your input water quality the Pre-Sediment Filter might need a replacement even before your Purifier gives you the alert. In such cases, please contact the Pureit Helpline and get Presediment Filter replaced. The purifier will communicate the alert only if the purifier is in a switched on condition during the scheduled alert time. Post the completion of the scheduled alert time, Auto Shut off™ of water will be activated automatically, even if the purifier is in a switched off condition.

  • Can the Pre-Sediment Filter or the other filter parts choke before the Advance Alert?

    While the Germkill Kits™ and the Pre-Sediment Filter have a fixed replacement schedule, you might be required to change the filters in the interim depending on the quality of your input water. Should the tap floow rate be very less or if it is taking too long for the tank to fill, then please contact the Pureit helpline to change the membranes. These extra visits will be chargeable as per T&C.

  • Can I drink first purification cycle of water from the purifier?

    No, recommendation is to throw the first cycle of water that is filled in the storage tank when the new Pureit purifier is installed and also whenever the Germkill Kit are replaced.

  • Can I open and service my purifier?

    It is not recommend to open and service purifier by an individual. Call our Pureit Helpline if you face any issue which requires servicing and opening of the purifier

  • How long the stored water in the Pureit Mineral RO+UV can be used for drinking?

    You can used stored water for 2 days. If it is not used for more than 2 days we advise you to discard that water, refill and then consume

Have other questions?
Write to us at Tonmoy.Gupta@Unilever.com