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Product FAQs

A purifier for every requirement

  • How does 'Pureit Advanced RO + UV*' purify water?

    'Pureit Advanced RO + UV*' has a 6-stage purification system which ensures you get water that is ‘As safe as boiled water’ and also removes excess total dissolved solids (TDS) to make your water tastier. In the first stage, the water passes through the Pre-Sediment Filter which removes fine and coarse particulate impurities/dirt. The second stage is the Pre-RO Carbon Filter that removes chlorine and organic impurities like harmful pesticides. It also adsorbs bad taste and odour-causing organic compounds from water. The third stage is the Post-Carbon Sediment Filter which removes the remaining dirt. Then the water passes through the RO Membrane at high pressure, with the help of an inbuilt pump. The RO removes dissolved salts, hardness, pesticides and heavy metals like arsenic, lead and mercury. It also removes microbial contaminants like bacteria, virus, protozoa and parasites. The fifth stage is the UV Chamber which acts as an additional assurance of safety towards microbial contaminants. The last stage is the Post-RO Carbon Filter, which removes bad odour and enhances the taste of purified water.

  • What is the storage capacity of ‘Pureit Advanced RO + UV*’?

    'Pureit Advanced RO + UV*' has a storage tank capacity of 5 litres. The process of filling the storage tank is fully automatic and when you take water out of the tank, the purification process automatically starts and refills the storage tank provided power is on.

  • How much time it takes to purify water in ‘Pureit Advanced RO + UV*’?

    'Pureit Advanced RO + UV*' can purify up to 9–12 litres of water per hour. However, the time taken to purify depends on the life of the filters, the input water pressure, TDS and other impurities present in water.

  • How will I get new consumables/membranes replaced?

    You need to call the Pureit Helpline (1860-210-1000) number and order for a Germkill Kit. The Customer care specialist will visit your place and replace the Germkill Kit™ at a nominal cost.™

  • Can I use any type of water to purify through my 'Pureit Advanced RO + UV*'?

    'Pureit Advanced RO + UV*' will purify “potable” water for removal of hardness and other impurities to give you safe drinking water. If the input water has impurities normally not present in drinking water (high iron/turbidity/microbial contamination etc.) or water is from unknown source (river/lake/pond/borewell etc.) then suitable pre-treatments may be required.

  • What are all the consumables which are to be replaced?

    You need to replace Sediment Filter approximately every 6 months from the date of installation, GKK-1 approximately every 1 year from date of installation and GKK-2 approximately every 2 years from date of installation.

  • Can I drink the first purification cycle of water from the purifier?

    No, it is recommended to throw the first cycle of water that is filled in the storage tank when the new Pureit Advanced RO + UV* purifier is installed and also whenever the Germkill Kit™s are replaced.

  • Can I open and service my purifier?

    It is not recommended to open and service the device by an individual. Call our customer care if you face any issue which requires servicing and opening the device.

  • Can I use the reject water?

    It is not recommended to use the reject water for any kind of consumption (drinking or cooking). It can probably be used for gardening or cleaning floors.

  • What should I do if any part of the purifier is broken?

    Please call the Pureit Helpline number (1860-210-1000). Our technicians will visit your house and will guide you on the repairs required. There will be a nominal visiting charge and you would need to buy the parts required.

  • What should I do if there is a leakage from the purifier?

    First turn off the Ball Valve if you find any leakage from the purifier and turn off the power switch. Check for any visual improper fitment (like tap) and then call our Pureit Helpline number (1860-210-1000) and register a service request.

  • How long the stored water in 'Pureit Advanced RO + UV*' can be used for drinking?

    You can use stored water for 2 days. If it is not used for more than 2 days we advice you to discard that water, refill and then consume.

  • Can I ask my local technician to service my purifier ?

    It is recommended to only let Pureit technicians service your purifier. Also ensure you use only genuine Pureit spares and membranes to ensure you continue getting ‘As safe as boiled water’.

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