Product FAQs

A purifier for every requirement

  • How does ‘Marvella UV™’ purify water?

    'Marvella UV™' has a 4-stage purification system which ensures you get water that is 'As Safe As Boiled Water™' that meets the stringent standards set by the USEPA for Microbiologically safe drinking water. First, the water passes through the Sediment Filter which removes fine and coarse particulate impurities/dirt. The second stage is the Activated carbon that removes remaining dirt, chlorine and organic impurities like harmful pesticides. It also adsorbs colour and odour causing organic compounds from water. Then water passes through Sediment plus Filter which ensures no suspended particle enters UV chamber. Then the water passes through the high intensity UV chamber which removes microbial contaminants like bacteria, virus and parasites.

  • What is the storage capacity of ‘Marvella UV™’?

    'Marvella UV™' has a storage capacity of 4 litres. The storage tank is fully automatic and as and when you take water out of the tank, the purification process starts automatically again and refills the storage tank provided the power is on.

  • How much time it takes to purify water in ‘Marvella UV™’?

    ‘Marvella UV™’ takes an average of 5 to 12 minutes to purify 4 litres of water depending upon the input water pressure, water quality and remaining life of the CSF.

  • What is an Advance Alert System™?

    Marvella UV™’s Advance Alert System™ warns you 15days in advance before your purifier stops working. Please refer to the LED indicator panel instructions for details.

  • Does this mean that I need to change the UV lamp after every 3000 litres?

    No. The UV lamp is designed to last typically for 10,000 working hours. You need to change only the CSF after 3000 litres of water has been purified.

  • Can I change the CSF?

    It is not recommended that the users change the CSF themselves. Please call Pureit helpline No. 1860 210 1000 when you need to replace the CSF.

  • Can I drink the first purification cycle of water from the purifier?

    No, it is recommended to throw the first cycle of water that is filled in the storage tank when the new Marvella UV™ purifier is installed, and also whenever the CSF is replaced.

  • Can I open and service my purifier?

    It is not recommended to open and service purifier by an individual. Call Pureit helpline No. 1860 210 1000 if you face any issue which requires servicing and opening the purifier.

  • What should I do if any part of the purifier is broken?

    Please call the Pureit helpline No. 1860 210 1000. Our technicians will visit your house and will guide you on the repairs required. There will be a nominal visiting charge and you would need to buy the parts required.

  • What should I do if there is a leakage from the purifier?

    First switch off the ball-valve if you find any leakage from the purifier and turn off the power switch. Check for any visible improper fitment (like tap) and then call our Pureit helpline No. 1860 210 1000 and register a service request.

  • How long the stored water in ‘Marvella UV™’ can be used for drinking?

    You can use stored water for 2 days. If it is not used for more than 2 days we advise you to discard that water, refill and then consume.