Question 1

How to clean a water purifier at home?

Accepted Answer

Scrub the paper layer off both sides with a brush and warm water with one or two spoonful of bleach. To sanitize the water filter, soak it completely in the water-bleach solution. Rinse everything well with clear water.

Question 2

How to clean RO filters?

Accepted Answer

Allow some time for the system to settle before removing the filter RO purifier housings. Replace the filter housings after removing the Reverse Osmosis membrane and filters. Soft water is used to remove any contaminants that may be present in the system. Rinse the filter housings well after cleaning them with a soap solution.

Question 3

Do reverse osmosis systems need maintenance?

Accepted Answer

Reverse osmosis systems should be maintained on a regular basis for maximum efficiency. RO systems typically contain three, four, or five filter stages. Because chlorine and TDS can damage the RO membrane, this is critical. Also, every 6-9 months, this carbon filter should be updated.

Question 4

How do I know if my RO membrane needs replacing?

Accepted Answer

When to Replace Your RO Membrane An increase in the RO permeates conductivity, as related to their water quality need, with time, usually after 3 years (the membrane manufacturer's warranty period). A reduction in the permeate/product flow rate as a function of water requirement.

Question 5

How often should I change RO purifier?

Accepted Answer

Reverse Osmosis Membrane - Every 24 months, replace the reverse osmosis membrane. Carbon Post Filter - Replace this filter every 12 months to guarantee that the water is of high quality. Don't wait until the taste becomes an issue.

Question 6

How to Stay Hydrated While Traveling?

Accepted Answer

Here are a few things you can do to stay hydrated while traveling: Take a portable water bottle with you. It's easy to forget about your refillable water bottle when traveling because it's large, heavy, or both. On the plane, you should drink water. Water is a great way to start and end your day. Foods and beverages that dehydrate the body should be avoided. Consume foods that are high in water.

Question 7

Why do I need a Water Purifier?

Accepted Answer

Water purifiers are important to get clean and pure water nowadays because tap water consists of contaminants that are not safe for drinking. Another benefit of drinking pure water, except that it provides safe drinking water, is that it improves the water's odor and taste. It also filters 99.1% impurities, including lead, clay, chlorine, salt, sand, silt, etc.

Question 8

When should I use an RO water purifier?

Accepted Answer

It is always suggested that you should buy an RO water purifier only if the available tap water has a high TDS level. The maximum TDS limit for safe drinking water is 500 ppm.

Question 9

What are the benefits of using an RO water purifier?

Accepted Answer

Water purifiers have become an essential part of every household. There are plethoras of technologies that are available in the market. The most significant one is RO water purifiers. But, before settling down, here are a few benefits of RO water filters that you must know: They help in removing hazardous and disease-causing contaminants. They help in improving the taste and odor of the water. They help in removing heavy metals from the water. They offer various health benefits like improves the digestive system, supports kidney function, and many more.

Question 10

When should I use a UV water purifier?

Accepted Answer

UV or Ultraviolet water purifiers kills harmful bacteria from the water, completely disinfecting it from pathogens. If the water in your area is less muddy and you want to kill bacteria effectively, then a UV purifier is all you need.

Question 11

What is the price of a water purifier?

Accepted Answer

Before you buy water purifier online, the first thing you must do is check the purifier's authentication. You can shop from many types of filters from like RO or reverse osmosis, UV or Ultraviolet, and Gravity-based water purifiers. Gravity-based water purifiers starts from Rs 1500 and can go up to 3500. RO water purifier price starts from Rs 9000 and can go up to 26000. UV purifiers start from Rs 7000 to 9000.

Question 12

What is the difference between an RO and a UV water purifier?

Accepted Answer

Although both RO and UV purifiers' main job is to kill all the harmful bacteria present in the water, there are many differences between them like, RO can remove dissolved salts and chemicals. They have a built-in pre-filtration system which works well with muddy water; RO also needs electricity to boost the water pressure. But UV filters cannot separate dissolved solids from the water; they are also not effective in ejecting muddy water. However, UV doesn’t need electricity and can work in normal water pressure.

Question 13

How to choose a water purifier/ water filter for home?

Accepted Answer

You need to test the water quality and the pressure 
 Select a water purifiers with specific technology to eliminate harness, TDS or any specific contaminants 
 Consider the amount of water your family drinks for storage capacity 
 Service and maintenance charges

Question 14

What is an RO purifier?

Accepted Answer

Ro purifier is a type of water purifier that uses Reverse osmosis for filtration that removes hardness, TDS and unwanted particles from drinking water. These pollutants and harmful contaminants like lead, mercury, silt, and other impurities are also removed, leaving only clean, filtered drinking water behind.

Question 15

What are the benefits of drinking RO purified water?

Accepted Answer

Pureit RO water purifiers provide mineral-rich drinking water that is free of chemicals, heavy metals, pesticides, and other dangerous contaminants. RO membranes can protect your family from waterborne infections as they reduce the TDS level and turn the hard water up to 2000 PPM into soft water. Thus, the water is sweetened, allowing you to drink it more regularly.

Question 16

Buy Pureit Water Purifier Online and protect your family with clean drinking water

Accepted Answer

Although it is essential for living, potable drinking water has evolved over time into a luxury for a number of reasons. However, water purifiers have made it possible! You can get a variety of purifiers for your home depending on the needs or the size of your family. You buy any of these best water purifiers for home that will help eliminate impurities from drinking water and make it safe and clean for consumption. 
 Whether you need a RO water purifier or a UV + purifier, Pureit Water’s online store can offer you everything you require. Before picking which item to purchase, you can check out its specifications, features and prices. 
  Read on to learn more about the different types of water purifiers so you can choose the best one that is ideal to your family.

Question 17

Boost your health with the ideal water purifiers online

Accepted Answer

Water covers 71% of the earth's surface, but less than 1 percentage is considered suitable for human consumption. Considered in light of the fact that water makes up 70% of the human body and is essential to life support, this number is alarming. For a healthy life, having access to clean drinking water is essential. However, due to contamination, water is no longer pure and secure. 
 Drinking water can contain harmful chemicals and microbes, and treatment facilities can only get rid of 50% of these contaminants. The requirement for a purification facility at home arises. Water purifiers provide safe drinking water by getting rid of toxic chemicals and impurities.

Question 18

There is condensation in the Transparent Chamber. Is this a problem?

Accepted Answer

This normally happens because of temperature differences. It does not affect the working of your Pureit and you will continue to receive water that is ‘Safer Than Boiled Water’.

Question 19

What happens if some part of the Pureit breaks accidentally?

Accepted Answer

If some part of Pureit breaks accidentally, please call Pureit helpline. We will arrange to send you a replacement part. You will however have to pay for the replacement part.

Question 20

What should I do if it takes a long time to purify water?

Accepted Answer

You will need to clean the Activated Carbon Trap™. Please refer the ‘Cleaning & maintenance of Pureit' section for this

Question 21

Pureit didn’t fully remove the colour from the input water. Is the water safe to drink?

Accepted Answer

In some cases, as with colloidal clay suspensions and with soluble salts of calcium, magnesium, iron etc., the turbidity and colour may not be completely removed. In these cases please ensure that there are no deposits or scales in the transparent chamber – if these are there then clean them by using a disinfectant. Rinse the Transparent Chamber thoroughly with Pureit water. Once this is done, the output water will be microbiologically ‘Safer Than Boiled Water’ even if some colour persists.

Question 22

Can there be scaling in Pureit?

Accepted Answer

Dissolved chemicals in water can occassionally precipitate out of the water, and deposit inside Pureit. This however does not in any way affect the Germkill capability of Pureit. To avoid scaling, rinse the Top Chamber & Transparent Chamber once in a while/If scaling happens in the Top Chamber orTransparent Chamber, you should gently remove it with water (descaling). Do not use any abrasive cleaners or tools. Refer to Cleaning & maintenance of Pureit section for details.

Question 23

Will Pureit remove salt and oil?

Accepted Answer

Input water may contain many materials which affect the taste of water. Of these, Pureit removes materials like oil, sand, soil, clay, dirt, decayed animal and plant waste, and harmful pesticide impurities and is therefore likely to improve the taste of water. However, Pureit does not remove some dissolved salts that may contribute to taste like sodium chloride salt, calcium and magnesium. In fact, Pureit retains some ‘good’ dissolved salts present in drinking water. This may affect the taste of water.

Question 24

Can one pour brackish water into Pureit?

Accepted Answer

Yes, the water will be free of harmful germs, but there may not always be an improvement in taste. However by pouring brackish/sea water into the Pureit, there may be a risk of choking the system, and the ‘Auto Shut-Off™’ mechanism may mal function.

Question 25

Can there sometimes be particles in the water stored in the Transparent Chamber?

Accepted Answer

The first batch of water that gets purified in your new Pureit, or from a new Germkill Kit™, should be drained away when it collects in the Transparent Chamber. This batch of water may contain some black particles that have got loosened from inside the Polisher TM during transit. Black particles may also appear as a result of shifting or tilting Pureit or when you are using Pureit after several days. It should be noted that these black particles are a part of the Polisher™’s specially designed porous filter derived from natural coconut shell and are therefore completely safe, even if accidentally swallowed. To remove these black particles pour the collected water back into the top chamber and rinse the Transparent Chamber with Pureit water to remove any particles that may be stuck to the sides.

Question 26

Sometimes there is a chlorine like smell near the Germkill Processor™. Is this a problem?

Accepted Answer

No, this is not a problem.You will continue to get absolutely safe, odour free, great tasting water from the Transparent Chamber.

Question 27

My water is overflowing from the front of the purifier?

Accepted Answer

This happens when the Germkill Life Indicator™ turns fully red. You need to change the Germkill Kit™ immediately as Pureit’s Auto Shut-Off™ mechanism doesn’t allow unsafe water to pass to the Transparent Chamber.

Question 28

How long does it take for the water to get purified?

Accepted Answer

It depends on the quality of water that is put into  Pureit. Typically 9 liters of water gets purified between 1-5 hrs. Cleaning the Activated carbon Trap™ regularly can also improve the flow rate.

Question 29

What is TDS and What does a TDS Meter Measure?

Accepted Answer

TDS (total dissolved solids) is a measurement which refers to the combined total amount of both inorganic and organic substances dissolved in water. These can be total charged mineral content in water and any neutral (uncharged) compounds such as sugar, alcohol, many organics (including many pesticides and their residues), and unionized forms of silica, ammonia and carbon dioxide. 
   
 TDS meters measure the conductivity of a water sample, which correlates to the concentration of only charged ions or mineral content. 
   
 TDS meters typically display the total dissolved solids in parts per million (ppm) or mg per litre. Total charged ions" is likely a much better term for what the TDS meter measures. Fortunately, a measurement of total charged ions is good enough for most purposes. 
   
 Natural TDS levels can vary based on regional geology but do not necessarily indicate water quality issues. If you have questions on what should be TDS water you consume, we suggest consulting your dietician/doctor.

Question 30

What Does a TDS Meter NOT Measure?

Accepted Answer

TDS meters are unable to detect certain contaminants, as they primarily measure the electrical conductivity of water, which reflects the presence of charged ions. Here are some common contaminants that TDS meters cannot detect: 
   Non-ionic Organic Compounds:  TDS meters cannot detect organic substances that are uncharged, such as pesticides, herbicides, pharmaceuticals, and petroleum-based products like gasoline and motor oil. 
   
  Volatile Organic Compounds (VOCs):  TDS meters are ineffective in detecting VOCs, which are organic compounds that can easily vaporize into the air. VOCs include chemicals like benzene, toluene, and trichloroethylene, often found in industrial solvents and household products 
   
  Heavy Metals:  While TDS meters can detect the presence of some heavy metal ions, they may not be sensitive enough to identify toxic levels of specific heavymetals, including lead, mercury, arsenic, cadmium, andchromium 6. 
   Bacteria and Microorganisms:  TDS meters cannot detect the presence of bacteria, viruses, and other microorganisms in water. Specific tests, such as microbial culture or DNA-based methods, are required for their detection. 
   
  Radioactive Contaminants:  TDS meters cannot identify radioactive substances such as radon, uranium, or radium that may be present in water sources. 
   Dissolved Gases:  TDS meters do not measure the presence of dissolved gases like hydrogen sulfide (producing a "rotten egg" smell) or carbon dioxide. It's important to note that while TDS meters cannot detect these contaminants directly, their presence may affect the overall TDS reading indirectly due to the contribution of charged ions. However, for accurate and comprehensive water testing, specific tests targeting these contaminants should be conducted at BIS approved 3rd party lab.

Question 31

When is a TDS Meter Helpful?

Accepted Answer

TDS meters can be useful in testing the efficiency of certain water filters, such as distillers or reverse osmosis systems, to ensure their core technology is functioning properly. Its useful to broadly compare the purified water and feedwater with respect to their TDS values. 
  While TDS meters are useful for estimating the mineral content in water, they have limitations in detecting specific contaminants. They should be considered as screening tools rather than comprehensive water testing devices. To ensure water safety, comprehensive water testing through certified laboratories or consulting water quality experts is recommended.

Question 32

How Do TDS Meters Work?

Accepted Answer

TDS meters measure the electrical conductivity of water. Dissolved salts that dissociate into charged ions carry an electrical charge, conductivity of these charged ions is directly measured by the probe or electrode of TDS meter, and it is then converted into the TDS value in ppm (part per million or mg/Ltr.) and is seen on the display. 
    Factors Affecting TDS Measurements:   TDS measurements can be influenced by factors such astemperature, pH, and the presence of air bubbles in between the electrodes, and dissolved gases in water. Understanding these factors helps interpret TDS measurements accurately.

Question 33

Why do I experience different readings in the same water with the same meter?

Accepted Answer

Reasons for varied readings include:  
   Ions:  The nature of charged positive ions (which is what the TDS meters are measuring) is that they are always moving. Therefore, there may always be variances in the conductivity, and thus a different reading. 
   Temperature : Even with ATC, temperature changes by a tenth of a degree may increase or decrease the conductivity. Additionally, the temperature coefficient (what the reading is multiplied by to adjust for temperature differences) changes slightly depending upon the range of ppm. Our meters and virtually every meter under $500 has a single temperature coefficient, regardless of the range. (The new COM100 offers three temperature coefficient options, but each is linear once selected). 
   Air bubbles:  Even a tiny air bubble that has adhered to one of the probes could potentially affect the conductivity, and thus the reading. 
   Lingering electrical charges : Electrical charges off fingers, static electricity off clothes, etc. on the meter and lingering electrical charges in the water will affect the conductivity of the water. 
   Container/ glass /cup material:  Plastic cups retain lingering electrical charges more than glass. If the meter touches the side of the glass or plastic, it could pick up a slight charge. If the plastic is retaining a charge, it could also affect the water. 
   Volume changes:  The amount of water in the sample may affect the conductivity. Different volumes of the same water may have different levels of conductivity. Displacement may affect the conductivity as well. Probe positioning: The depth and position of the probe in the water sample may also affect the conductivity. For example, if a meter is dipped into the water, removed, and then dipped into the water again, but in a different spot, the reading may change.

Question 34

How can I get the best possible readings?

Accepted Answer

Rinse:  Always rinse probe with the sample to be measure just before measurement. 
   Stir/tap:  After dipping the meter in the water sample, always lightly tap it against the side and stir the meter to remove any lingering air bubbles or electrical charges. 
   Positioning:  When taking the reading, always make sure to hold the meter straight up without it touching the sides or bottom of the glass/beaker/cup. The probe should be suspended as close to the center of the water sample as possible. 
   Time:  The longer the meter is in the water, the more accurate the reading will be. Temperature: 25 degrees Celsius is the ideal temperature for conductivity readings, even if the meter has ATC. 
   Rinse:  If switching between very low and very high ppm water, always rinse the probes with distilled water to avoid any buildup.

Question 35

What if the TDS values for purified water from tap is high and not meeting the TDS reduction claim?

Accepted Answer

As you are aware, Pureit water purifiers have mineral enhancer cartridge post RO membrane which adds back natural minerals in the range 5 ppm to 60 ppm into the RO purified water and water with these minerals get stored in purified water storage tank, and hence for calculation of TDS reduction, one should use the water ex-RO membrane and get that water tested for TDS, but this should be done by an authorized service technician only. While TDS meter give broad idea on RO membrane performance, it is recommended to get feed water and water Ex-RO membrane checked for TDS values from BIS approved 3rd party lab (URL for BIS website for approved lab list).

Question 36

What is the accuracy of TDS meter?

Accepted Answer

As per in-house lab data, the accuracy of TDS meter varies between ± 10% when calibration standard samples are tested using the TDS meter and using the method mentioned in IS 3025 part 16:2023 as recommended by BIS in IS 16240:2023. 
  Basis the frequency of use, maintenance of TDS meter, water quality and chemistry, the TDS meter may show values beyond the accuracy level, it is hence recommended to get your TDS meter regularly checked from BIS approved 3rd party lab (URL for BIS website for approved lab list) and maintain it as per above recommendations.

Question 37

How does Pureit Eco Water Saver Elite RO+UV+MF work?

Accepted Answer

Pureit Eco Water Saver Mineral RO+UV+MF has a 8-Stage Purification Process which ensures you get water that is sweet and always safe. 
   
 In the first stage, the water passes through the  Pre-Sediment Filter  which removes fine and coarse particulate impurities/dirt. 
  The second stage is the  Pre-RO Carbon Filter  that removes chlorine and organic impurities like harmful pesticides. It also adsorbs bad taste and odour-causing organic compounds from water. The third stage is the  Mesh Filter  which removes the remaining dirt. 
  Then the water passes through the  RO Membrane  at high pressure, with the help of an inbuilt pump. The RO Membrane removes dissolved salts, hardness, pesticides and heavy metals like arsenic, lead and mercury. It also removes microbial contaminants like bacteria, virus, protozoa and cysts. 
  Fifth stage is a high intensity  UV Chamber  that acts as an additional stage of purification to further inactivate bacteria, virus and parasites to deliver safe water. 
  After the UV Chamber, water passes through a  Compound Post carbon +  Mineral cartridge that adds adequate quantities of essential minerals to the water and at the same time acts as a polisher and enhances the taste of purified water. 
  Last stage is the  Micro Filtration (MF) Membrane  which added Post-RO and ensures that the water is purified not once but thrice!

Question 38

What is the storage capacity of Pureit Eco Water Saver Elite RO+UV+MF?

Accepted Answer

Pureit Eco Water Saver Elite RO+UV+MF has a storage tank capacity of approx 9.5 to 10 litres under running water. The process of filling the storage tank is fully automatic and when you take water out of the tank, the purification process automatically starts and refills the storage tank.

Question 39

How much time it takes to purify water in Pureit Eco Water Saver Elite RO+UV+MF?

Accepted Answer

Pureit Eco Water Saver Elite RO+UV+MF can purify water upto 24 litres per hour. However, the time taken to purify depends on the life of the filters, the input water pressure, TDS and other impurities present in water.

Question 40

How will I get new Consumables/Membranes replaced?

Accepted Answer

You need to call the Pureit Helpline and order for a Germkill Kit. Our technician will visit your place and replace the Germkill Kit at a nominal cost.

Question 41

Why is the “Tank Full” indicator blinking when I switched on the purifier for the first time?

Accepted Answer

Pureit Eco Water Saver Elite RO+UV+MF has been designed in such a way that during the first time startup of the device, the “Tank Full” indicator will blink for approximately 15 minutes and then normalise for usage.

Question 42

Can I drink the first purification cycle of water from the purifier?

Accepted Answer

No. After Pureit Eco Water Saver Elite RO+UV+MF is installed or whenever the Germkill Kit(s) are replaced, discard the first cycle of water (10 litres) that is filled in the storage tank.

Question 43

What should I do if there is no purified water in the storage tank?

Accepted Answer

In case there is no purified water in the storage tank then you need to first check for LED indications. If it shows Tank icon blinking post installation, there is no water supply then you can check whether the Ball Valve is closed or the power is off. If none of the above cases are true, please call Pureit Helpline.

Question 44

Can I open and service my purifier?

Accepted Answer

It is not recommended to open and service device by an individual. Call our Pureit Helpline if you face any issue which requires servicing and opening the device

Question 45

Can I use any type of water to purify through my Eco Water Saver Elite RO+UV+MF?

Accepted Answer

Pureit Eco Water Saver Elite RO+UV+MF will purify “potable” water for removal of hardness and other impurities to give you safe drinking water. If the input water has impurities normally not present in drinking water (high iron/ turbidity/ microbial contamination etc.) or water is from unknown source (river/lake/pond/ borewell etc.) then suitable pre-treatments may be required.

Question 46

The Advance Alert System did not give me 15 days warning before the purifier stopped working. Why is it so?

Accepted Answer

There may be several reasons for this: While the Germkill Kits and the Pre-Sediment Filter have fixed replacement schedules, depending on your input water quality the Pre-Sediment Filter might need a replacement even before the purifier gives you an alert. In such cases, please contact Pureit helpline on 1800-570-1000 and get the Pre-Sediment Filter cleaned/replaced. Also, Advance Alert System will alert you basis the pump running hours. The purifier will communicate the alert only if the purifier is in a switched on condition during the scheduled alert time. Post the completion of the scheduled alert time, Auto Shut Off will be activated automatically for the GKK.

Question 47

What should I do if any part of the purifier is broken?

Accepted Answer

Please call the Pureit Helpline. We will guide you on the repairs required. You would need to buy the replacement parts at an additional cost.

Question 48

What should I do if there is a leakage from the purifier?

Accepted Answer

Turn off the Ball Valve and switch off the power, if you find any failure. Check for any visually improper fitments and then call our Pureit Helpline at 1800-570-1000 and register a service request.

Question 49

How long the stored water in Pureit Eco Water Saver Elite RO+UV+MF can be used for drinking?

Accepted Answer

You can use stored water for 2 days. If it is not used for more than 2 days we advice you to discard that water, refill and then consume.

Question 50

Can the Pre-Sediment Filter or the other filter parts choke before the Advance Alert ?

Accepted Answer

While the Germkill Kits and the Pre-Sediment Filter have a fixed replacement schedule, you might be required to change the filters in the interim depending on the quality of your input water. 
  Should the tap flow rate be very less or if it is taking too long for the tank to fill, then please contact the Pureit helpline at 1800-570-1000 to change the membranes. These extra visits will be chargeable as per T&C.

Question 51

How can I clean my Pureit Eco Water Saver Elite RO+UV+MF?

Accepted Answer

It is recommended to clean dry or wet wiping by 3M mop cloth. Do not spray water on the device front cover as it may damage the electronic part. Do not use soap or hard cleaning detergents.

Question 52

What should I do if the water from the purifier tastes unusual or the purification is taking more time?

Accepted Answer

Please call the Pureit helpline at 1800-570-1000. Our technician will visit you and help you resolve all the issues.

Question 53

What are the ideal usage conditions for an RO technology based water purifier?

Accepted Answer

The point-of-use reverse osmosis drinking water treatment systems addressed by NSF-58 standard are designed to be used for the reduction of specific substances that may be present in drinking water supplies (public or private) which are considered to be microbiologically safe and are of known quality

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