Question 1

What is UV Water Purifier?

Accepted Answer

UV water filtration system uses UV or ultraviolet rays in order to kill all the harmful bacteria from the water. Hence, it disinfects the water from all the pathogens. UV purifiers are also good for health because it kills all the harmful microbes present in the water without affecting the taste.

Question 2

Why you must opt for a UV Water Purifier?

Accepted Answer

UV or Ultraviolet water purifiers kills harmful bacteria from the water, completely disinfecting it from pathogens. If the water in your area is less muddy and you want to kill bacteria effectively, then a UV purifier is all you need.

Question 3

How does UV water purification work?

Accepted Answer

Ultraviolet or UV rays penetrate all the harmful pathogens present in the tap water destroying all the illness-causing microorganisms by attacking their genetic core. It also destroys 99.99% of harmful microorganisms without adding chemicals.

Question 4

Why choose Pureit UV Water Purifiers?

Accepted Answer

Opting for a good quality water purifier is the most effective way to combat any water-borne diseases. Pureit water purifiers offer advanced purification technologies like combining RO and UV filtration, which ensures purest drinking water free from any forms of contaminants. Pureit has a wide range of RO & UV water purifiers which assures 100% purified water.

Question 5

What is the price of a UV water purifier?

Accepted Answer

A UV Water Purifier Price range can start from Rs 7000 and can go up to Rs 9000. At Rs 9000, you will get purifiers, which has double water purification capacity, double cartridge life of up to 6000 L, double purity lock, advanced voltage fluctuation guard, and low maintenance cost. When you opt to buy UV Water Purifier Online, make sure that your chosen product fulfills all you and your family's needs.

Question 6

How does an ultraviolet (UV) filter purify water?

Accepted Answer

UV light kills viruses and bacteria and prevent them from reproducing, while preserving water's natural minerals. These organisms die if they lose this ability, and they no longer pose a health risk. UV purification is an effective process that kills 99.99 percent of hazardous germs in most cases.

Question 7

Which impurities are removed by a UV water purifier?

Accepted Answer

UV purification is considered one of the best water purification methods. UV's ability to destroy the DNA of germs, viruses, mold, spores, fungi, and bacteria has been demonstrated in several investigations. UV has varying levels of effectiveness depending on the goal. Pureit UV water purifiers come with a powerful 11-Watt UV lamp and 4 stages of purification to deactivate all the harmful impurities from your water.

Question 8

How does a UV water purifier work?

Accepted Answer

UV rays treat water by deactivating all the hazardous pathogens contained in tap water, killing all illness-causing bacteria by attacking their genetic core within a fraction of time. Pureit UV water purifiers combine the right UV intensity and exposure to ensure 100% safe drinking water for your family.

Question 9

What is the price of a Pureit UV water purifier?

Accepted Answer

Pureit’s UV water purifier prices range from Rs. 8,000 to 14,000. Ultraviolet water purifiers eliminate harmful microorganisms in the water, making it 100% pathogen-free. If you are looking for a purifier that is reliable with lower power consumption and quick filtration, then a UV purifier is your best choice.

Question 10

What is the filter life of UV water purifier?

Accepted Answer

Pureit UV water purifiers have a long filter life of approx. 6000 litres requiring way less maintenance than other water purifiers.

Question 11

What is TDS and What does a TDS Meter Measure?

Accepted Answer

TDS (total dissolved solids) is a measurement which refers to the combined total amount of both inorganic and organic substances dissolved in water. These can be total charged mineral content in water and any neutral (uncharged) compounds such as sugar, alcohol, many organics (including many pesticides and their residues), and unionized forms of silica, ammonia and carbon dioxide. 
 TDS meters measure the conductivity of a water sample, which correlates to the concentration of only charged ions or mineral content. 
 TDS meters typically display the total dissolved solids in parts per million (ppm) or mg per litre. Total charged ions" is likely a much better term for what the TDS meter measures. Fortunately, a measurement of total charged ions is good enough for most purposes. 
 Natural TDS levels can vary based on regional geology but do not necessarily indicate water quality issues. If you have questions on what should be TDS water you consume, we suggest consulting your dietician/doctor

Question 12

What Does a TDS Meter NOT Measure?

Accepted Answer

TDS meters are unable to detect certain contaminants, as they primarily measure the electrical conductivity of water, which reflects the presence of charged ions. Here are some common contaminants that TDS meters cannot detect: 
  Non-ionic Organic Compounds:  TDS meters cannot detect organic substances that are uncharged, such as pesticides, herbicides, pharmaceuticals, and petroleum-based products like gasoline and motor oil. 
  Volatile Organic Compounds (VOCs):  TDS meters are ineffective in detecting VOCs, which are organic compounds that can easily vaporize into the air. VOCs include chemicals like benzene, toluene, and trichloroethylene, often found in industrial solvents and household products. 
  Heavy Metals:  While TDS meters can detect the presence of some heavy metal ions, they may not be sensitive enough to identify toxic levels of specific heavy metals, including lead, mercury, arsenic, cadmium, and chromium 6. 
  Bacteria and Microorganisms:  TDS meters cannot detect the presence of bacteria, viruses, and other microorganisms in water. Specific tests, such as microbial culture or DNA-based methods, are required for their detection. 
  Radioactive Contaminants:  TDS meters cannot identify radioactive substances such as radon, uranium, or radium that may be present in water sources. 
  Dissolved Gases:  TDS meters do not measure the presence of dissolved gases like hydrogen sulfide (producing a "rotten egg" smell) or carbon dioxide. It's important to note that while TDS meters cannot detect these contaminants directly, their presence may affect the overall TDS reading indirectly due to the contribution of charged ions. However, for accurate and comprehensive water testing, specific tests targeting these contaminants should be conducted at BIS approved 3rd party lab.

Question 13

When is a TDS Meter Helpful?

Accepted Answer

TDS meters can be useful in testing the efficiency of certain water filters, such as distillers or reverse osmosis systems, to ensure their core technology is functioning properly. Its useful to broadly compare the purified water and feedwater with respect to their TDS values.  
 While TDS meters are useful for estimating the mineral content in water, they have limitations in detecting specific contaminants. They should be considered as screening tools rather than comprehensive water testing devices. To ensure water safety, comprehensive water testing through certified laboratories or consulting water quality experts is recommended.

Question 14

How Do TDS Meters Work?

Accepted Answer

TDS meters measure the electrical conductivity of water. Dissolved salts that dissociate into charged ions carry an electrical charge, conductivity of these charged ions is directly measured by the probe or electrode of TDS meter, and it is then converted into the TDS value in ppm (part per million or mg/Ltr.) and is seen on the display. 
  Factors Affecting TDS Measurements:  TDS measurements can be influenced by factors such as temperature, pH, and the presence of air bubbles in between the electrodes, and dissolved gases in water. Understanding these factors helps interpret TDS measurements accurately.

Question 15

Why do I experience different readings in the same water with the same meter?

Accepted Answer

Reasons for varied readings include:  
  Ions:  The nature of charged positive ions (which is what the TDS meters are measuring) is that they are always moving. Therefore, there may always be variances in the conductivity, and thus a different reading. 
  Temperature:  Even with ATC, temperature changes by a tenth of a degree may increase or decrease the conductivity. Additionally, the temperature coefficient (what the reading is multiplied by to adjust for temperature differences) changes slightly depending upon the range of ppm. Our meters and virtually every meter under $500 has a single temperature coefficient, regardless of the range. (The new COM100 offers three temperature coefficient options, but each is linear once selected). 
  Air bubbles:  Even a tiny air bubble that has adhered to one of the probes could potentially affect the conductivity, and thus the reading. 
  Lingering electrical charges:  Electrical charges off fingers, static electricity off clothes, etc. on the meter and lingering electrical charges in the water will affect the conductivity of the water. 
  Container/ glass /cup material:  Plastic cups retain lingering electrical charges more than glass. If the meter touches the side of the glass or plastic, it could pick up a slight charge. If the plastic is retaining a charge, it could also affect the water. 
  Volume changes:  The amount of water in the sample may affect the conductivity. Different volumes of the same water may have different levels of conductivity. Displacement may affect the conductivity as well. 
  Probe positioning:  The depth and position of the probe in the water sample may also affect the conductivity. For example, if a meter is dipped into the water, removed, and then dipped into the water again, but in a different spot, the reading may change.

Question 16

How can I get the best possible readings?

Accepted Answer

Rinse:  Always rinse probe with the sample to be measure just before measurement. 
  Stir/tap:  After dipping the meter in the water sample, always lightly tap it against the side and stir the meter to remove any lingering air bubbles or electrical charges. 
  Positioning:  When taking the reading, always make sure to hold the meter straight up without it touching the sides or bottom of the glass/beaker/cup. The probe should be suspended as close to the center of the water sample as possible. 
  Time:  The longer the meter is in the water, the more accurate the reading will be.  
  Temperature:  25 degrees Celsius is the ideal temperature for conductivity readings, even if the meter has ATC. 
  Rinse:  If switching between very low and very high ppm water, always rinse the probes with distilled water to avoid any buildup.

Question 17

What if the TDS values for purified water from tap is high and not meeting the TDS reduction claim?

Accepted Answer

As you are aware, Pureit water purifiers have mineral enhancer cartridge post RO membrane which adds back natural minerals in the range 5 ppm to 60 ppm into the RO purified water and water with these minerals get stored in purified water storage tank, and hence for calculation of TDS reduction, one should use the water ex-RO membrane and get that water tested for TDS, but this should be done by an authorized service technician only. While TDS meter give broad idea on RO membrane performance, it is recommended to get feed water and water Ex-RO membrane checked for TDS values from BIS approved 3rd party lab (URL for BIS website for approved lab list).

Question 18

What is the accuracy of TDS meter?

Accepted Answer

As you are aware, Pureit water purifiers have mineral enhancer cartridge post RO membrane which adds back natural minerals in the range 5 ppm to 60 ppm into the RO purified water and water with these minerals get stored in purified water storage tank, and hence for calculation of TDS reduction, one should use the water ex-RO membrane and get that water tested for TDS, but this should be done by an authorized service technician only. While TDS meter give broad idea on RO membrane performance, it is recommended to get feed water and water Ex-RO membrane checked for TDS values from BIS approved 3rd party lab (URL for BIS website for approved lab list).

Question 19

How does Pureit Lithos RO+UV+MF work?

Accepted Answer

Pureit Eco Water Saver Mineral RO+UV+MF has a 8-Stage Purification Process which ensures you get water that is sweet and always safe. 
 In the first stage, the water passes through the  Pre-Sediment Filter  which removes fine and coarse particulate impurities/dirt. 
 The second stage is the  Pre-RO Carbon Filter  that removes chlorine and organic impurities like harmful pesticides. It also adsorbs bad taste and odour-causing organic compounds from water. 
 The third stage is the  Mesh Filter  which removes the remaining dirt. 
 Then the water passes through the  RO Membrane  at high pressure, with the help of an inbuilt pump. The RO Membrane removes dissolved salts, hardness, pesticides and heavy metals like arsenic, lead and mercury. It also removes microbial contaminants like bacteria, virus, protozoa and cysts. 
 Fifth stage is a high intensity  UV Chamber  that acts as an additional stage of purification to further inactivate bacteria, virus and parasites to deliver safe water. After the UV Chamber, water passes through a  Compound Post carbon +  Mineral cartridge that adds adequate quantities of essential minerals to the water and at the same time acts as a polisher and enhances the taste of purified water. 
 Last stage is the  Micro Filtration (MF) Membrane  which added Post-RO and ensures that the water is purified not once but thrice!

Question 20

What is the storage capacity of Pureit Lithos RO+UV+MF?

Accepted Answer

Pureit Lithos RO+UV+MF has a storage tank capacity of approx 9.5 to 10 litres under running water. The process of filling the storage tank is fully automatic and when you take water out of the tank, the purification process automatically starts and refills the storage tank.

Question 21

How much time it takes to purify water in Pureit Lithos RO+UV+MF?

Accepted Answer

Pureit Lithos RO+UV+MF can purify water upto 24 litres per hour. However, the time taken to purify depends on the life of the filters, the input water pressure, TDS and other impurities present in water.

Question 22

How will I get new Consumables/Membranes replaced?

Accepted Answer

You need to call the Pureit Helpline and order for a Germkill Kit. Our technician will visit your place and replace the Germkill Kit at a nominal cost.

Question 23

Why is the “Tank Full” indicator blinking when I switched on the purifier for the first time?

Accepted Answer

Pureit Lithos RO+UV+MF has been designed in such a way that during the first time startup of the device, the “Tank Full” indicator will blink for approximately 15 minutes and then normalise for usage.

Question 24

Can I drink the first purification cycle of water from the purifier?

Accepted Answer

No. After Pureit Lithos RO+UV+MF is installed or whenever the Germkill Kit(s) are replaced, discard the first cycle of water (10 litres) that is filled in the storage tank.

Question 25

What should I do if there is no purified water in the storage tank?

Accepted Answer

In case there is no purified water in the storage tank then you need to first check for LED indications. If it shows Tank icon blinking post installation, there is no water supply then you can check whether the Ball Valve is closed or the power is off. If none of the above cases are true, please call Pureit Helpline.

Question 26

Can I open and service my purifier?

Accepted Answer

It is not recommended to open and service device by an individual. Call our Pureit Helpline if you face any issue which requires servicing and opening the device.

Question 27

Can I use any type of water to purify through my Lithos RO+UV+MF?

Accepted Answer

Pureit Lithos RO+UV+MF will purify “potable” water for removal of hardness and other impurities to give you safe drinking water. If the input water has impurities normally not present in drinking water (high iron/ turbidity/ microbial contamination etc.) or water is from unknown source (river/lake/pond/ borewell etc.) then suitable pre-treatments may be required.

Question 28

The Advance Alert System did not give me 15 days warning before the purifier stopped working. Why is it so?

Accepted Answer

There may be several reasons for this: While the Germkill Kits and the Pre-Sediment Filter have fixed replacement schedules, depending on your input water quality the Pre-Sediment Filter might need a replacement even before the purifier gives you an alert. In such cases, please contact Pureit helpline on 1800-570-1000 and get the Pre-Sediment Filter cleaned/replaced. Also, Advance Alert System will alert you basis the pump running hours. The purifier will communicate the alert only if the purifier is in a switched on condition during the scheduled alert time. Post the completion of the scheduled alert time, Auto Shut Off will be activated automatically for the GKK.

Question 29

Does Pureit Lithos RO+UV+MF remove arsenic, flouride and nitrates?

Accepted Answer

Like other ions, the RO technology can also remove arsenic, flourideand nitrates asper IS 16240:2023, however, RO system is not recommended for arsenic level above 0.1 mg/litre, fluoride level above 8.0 mg/litreandiron level above 0.3 mg/litre

Question 30

Can I use the reject water?

Accepted Answer

It is not recommended to use the reject water for any kind of consumption (drinking or cooking). It can probably be used for gardening or cleaning floors.

Question 31

What should I do if any part of the purifier is broken?

Accepted Answer

Please call the Pureit Helpline. We will guide you on the repairs required. You would need to buy the replacement parts at an additional cost.

Question 32

What should I do if there is a leakage from the purifier?

Accepted Answer

Turn off the Ball Valve and switch off the power, if you find any failure. Check for any visually improper fitments and then call our Pureit Helpline at 1800-570-1000 and register a service request.

Question 33

How long the stored water in Pureit Lithos RO+UV+MF can be used for drinking?

Accepted Answer

You can use stored water for 2 days. If it is not used for more than 2 days we advice you to discard that water, refill and then consume.

Question 34

Can the Pre-Sediment Filter or the other filter parts choke before the Advance Alert ?

Accepted Answer

While the Germkill Kits and the Pre-Sediment Filter have a fixed replacement schedule, you might be required to change the filters in the interim depending on the quality of your input water. 
 Should the tap flow rate be very less or if it is taking too long for the tank to fill, then please contact the Pureit helpline at 1800-570-1000 to change the membranes. These extra visits will be chargeable as per T&C.

Question 35

How can I clean my Pureit Lithos RO+UV+MF?

Accepted Answer

It is recommended to clean dry or wet wiping by 3M mop cloth. Do not spray water on the device front cover as it may damage the electronic part. Do not use soap or hard cleaning detergents.

Question 36

What should I do if the water from the purifier tastes unusual or the purification is taking more time?

Accepted Answer

Please call the Pureit helpline at 1800-570-1000. Our technician will visit you and help you resolve all the issues.

Question 37

What are the ideal usage conditions for an RO technology based water purifier?

Accepted Answer

The point-of-use reverse osmosis drinking water treatment systems addressed by NSF-58 standard are designed to be used for the reduction of specific substances that may be present in drinking water supplies (public or private) which are considered to be microbiologically safe and are of known quality.

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