| USAGE: |
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What is the capacity of the Pureit system? |
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The top chamber of Pureit Classic and Pureit Autofill has a capacity of 9 litres whereas the top chamber capacity of Pureit Compact is 5 litres, and the transparent chamber of Pureit Classic and Pureit Autofill has a capacity of 9 litres whereas the transparent chamber of Pureit Compact has a capacity of 5 litres. This has been designed such that for a typical family, the water has to be filled in the top chamber only once a day. However if more than 9 or 5 litres of water is required in a day ,depending on which Pureit you own, you can fill the top chamber as often as necessary and take the corresponding water out of the transparent chamber. |
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How much water can the Pureit system purify in one day? |
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Every time you fill the top chamber with water, all of it will get purified, and will collect in the transparent chamber within a few hours. So you can keep filling the top chamber as often as you need. However, you must ensure that there is one inch of empty space left in the transparent chamber, and that you don’t then pour any more water into the top chamber. If you don't do this, or if you forget to withdraw water from the transparent chamber, the system has been designed to overflow from the side. You may repeat as many cycles a day as you require. |
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What does one do if there is a problem in the flow of water from the top chamber into the batching chamber? |
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This could happen in some situations where the purifier has been subjected to very bad quality water over a period of time, as a result of which the 'Activated Carbon Filter'TM gets clogged. To alleviate this problem you need to do the following: Empty out water from the top chamber, and then take out the 'Activated Carbon Filter'TM. Turn it upside down, and remove the plastic cover by gently pushing the notches outwards. Wash the black surface under water, while using your hands to gently rub the surface so as to remove accumulated dirt. Do not use any detergent, and do not use any scrubber. Refit the plastic cover. Now, take the bellow pump that came along with your new Pureit and fill it with Pureit water. Fit the pump at the bottom of the 'Activated Carbon Filter'TM. Hold the 'Activated Carbon Filter' over a sink with one hand and squeeze the pump with the other hand to force the water through the 'Activated Carbon Filter'. Repeat the cleaning procedure using the pump till no more dirt comes out of the 'Activated Carbon Filter' (typically 5-7 times). The 'Activated Carbon Filter' is now clean. Remove the pump. Then put the Activated Carbon Filter back into the top chamber. |
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The Pureit system overflows if you fill the top chamber with water, when the lower transparent chamber is full of water. Is this a problem? |
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Yes, the Pureit system has been designed to overflow from the side. If you pour water in the top chamber, and there is no space left in the transparent chamber. To prevent this from happening, do not pour water in the top chamber if less than one inch of space is left in the transparent chamber. To prevent this from happening, follow the instructions in Point 2. |
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Can one shift the purifier from one place to another? |
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Yes, this can be done. If you are shifting the purifier from one location inside the home to another, we would advise that you first remove the water from the top chamber, the batching chamber, the transparent chamber, and the Cleansing Collection chamber, only then shift the purifier. If you have to shift the purifier to a location outside your home you also need to ensure that the purifier is properly packed for transportation. Do not use the purifier for getting drinking water while it is being transported. Also, if the device is out of use for more than 3 days, then on starting to use again, throw one cycle of water from transparent chamber. |
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The water comes out of the polishing system in an intermittent manner. Is this a problem? |
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No, this is not a problem. The system has been designed to start and stop every few minutes. This is to ensure that every batch of water coming out is always 'as safe as boiled water'. |
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How does one operate the tap? |
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The tap is operated by pushing the handle rightwards and leaving it there for getting "continuous flowing water". If you push the handle leftward the water will flow for as long as you keep pushing the handle. Do not attempt to push the handle forward and backward. |
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If my water contained a very large amount of visible dirt and turbidity, can we pour it into the Pureit system? |
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We advise that you let the water stand in another container for some time until most of the dirt settles down. Now pour the water into Pureit. This will ensure that the system does not get prematurely choked. |
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How long will the Pureit Germkill Processor last? |
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The Germkill Kit has been designed to give 1500 litres of water at a water temperature of 25°C, in moderate humidity conditions.
Since the Germkill Kit has been designed to work under varied temperature and water quality conditions, there can be variations in the life of the Germkill kit due to the temperature of the water. The Germkill Kit has been designed to give 1500 litres of water at a water temperature of 25°C, in moderate humidity conditions. For higher temperatures the life will be lesser, where as for the lower temperatures, the life will be more. You can calculate how long will the Germkill Kit will last for you. Just estimate your daily consumption of Pureit water (this will include Pureit water used for drinking, cooking or for any other purpose), and from the table below you can find out approximately how long will the Germkill Kit will last for you. For example, if consumption is 10 litres of water a day from Pureit your Germkill Kit will last for 150 days or 5 months.
| Daily Pureit water consumption of the family in litres |
5 litres |
10 litres |
15 litres |
20 litres |
25 litres |
| Approx. life of battery in days to get typically 1500 litres of 'as safe boiled water' |
300 |
150 |
100 |
75 |
60 |
The Germkill Kit is also available for 2250 litres and 1000 litres. Call the Pureit Helpline to know more.
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How long does it take water to get purified? |
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The average flow-rate of the Pureit will depend upon the quality of the water that is put into the Pureit system, and may also vary with the life of the Pureit Germkill Processor. The flow-rate through the system will typically be in the region of 30-150 ml/min. This means that 9 litres of water would get purified in 1-5 hours, depending on the quality of input water. Please note that the flow rate will be much higher than that in the beginning of the Pureit Germkill Kit life. Whenever you feel that the flow from your Pureit system has become unsatisfactorily low, you can wash Activated Carbon Filter. Cleaning will remove accumulated dirt on the Activated Carbon Filter and will improve the water flow. Please follow Activated Carbon Filter cleaning instructions mentioned in point 3. It must be remembered that the first time you use the system, and anytime else when you empty the Cleansing - Collection chamber (such as after prolonged nonuse) no water will come out into the transparent section for a few hours. This is because the Cleansing - Collection chamber has to get re-filled with water. |
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What does one do if there is a problem in the flow rate of water through the micro-fibre mesh, after prolonged period of non-use? |
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Sometimes, after a prolonged period of non-use, there could be a problem with flow rate of water through the micro-fibre filter. In such cases, to improve flow rate, soak the micro-fibre mesh in water for an hour before using. |
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| SAFETY: |
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There is condensation in the transparent chamber of my Pureit system. Is this a problem? |
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This normally happens because of temperature differences. It does not affect the working of your Pureit and you will continue to receive 'as safe as boiled water'. |
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Is the plastic of the purifier safe to use? |
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The Pureit system, and the Germkill Kit has been made from good quality, food safe, non-toxic engineering plastics. These plastics will also not impart a smell to the water. Similar plastics are used in all high quality refrigerators. |
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How hygienic is the tap? |
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The tap will come in repeated contact with hands, bottles and glasses. You need to ensure that as a result of these contacts the tap does not get contaminated with germs. In case you do find that the mouth of the tap has become dirty, clean and disinfect it with a dilute disinfectant such as bleach / hypochlorite (50 ppm available chlorine) solution then discard the first 2 litres of Pureit water that flows through the tap. |
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Can one get the water coming out of the Pureit purifier tested for germs? |
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Yes, we can arrange to do that for you if you wish. Please call us on our Pureit helpline, and we will arrange to get a water test done for you. This service will carry a fee. |
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Will Pureit remove salts and oils from water? |
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Water may contain many materials which affect the taste of water. Of these, Pureit removes materials like oil, sand, soil, clay, dirt, decayed animal and plant waste, and harmful pesticides impurities, and is therefore likely to improve the taste of water. However, Pureit does not remove some materials that may contribute to taste like sodium chloride salt, calcium and magnesium. |
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Can one pour brackish water into Pureit? |
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Yes, the water will be 'as safe as boiled water'TM, but there may not always be an improvement in taste. However by pouring brackish / sea water into the Pureit, there may be a risk of choking the system. |
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Sometimes there is a chlorine-like smell near the 'Germkill Processor', is this a problem ? |
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No, this is not a problem. You will continue to get absolutely safe, odor free, great tasting water from the transparent chamber. |
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Water purified from Pureit has distinctive taste? |
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The first batch of water that gets purified in your new Pureit, or from a new 'Germkill Kit', should be drained away when it collects in the transparent chamber. This batch of water may have a distinctive taste and needs to be drained out by opening the tap. It should be noted that even though the first batch of water may have a distinctive taste, it is completely safe, even if accidentally ingested. Once you drain away the first batch, you will get great tasting water in subsequent batches. |
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Can there sometimes be particles in the water stored in transparent chamber? |
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The first batch of water that gets purified in your new Pureit, or from a new 'Germkill Kit', should be drained away when it collects in the transparent chamber. This batch of water may contain some black particles that have got loosened from inside the polisher during transit. Black particles may also appear as a result of shifting or titling the purifier, or when you are using Pureit after several days. It should be noted that these black particles are a part of the Pureit's polisherTM specially designed porous filter derived from natural coconut shell and are therefore completely safe, even if accidentally swallowed. To remove these black particles pour the collected water back into the top chamber and rinse the transparent chamber with Pureit water to remove any particles that may be stuck to the sides. |
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Pureit didn't fully remove the colour from the input water. Is the water safe to drink? |
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Pureit is designed to give water that is 'as safe as boiled water'. However in some cases, as with colloidal clay suspensions and with soluble salts of calcium, magnesium, iron etc, the turbidity and colour may not be completely removed. In these cases please ensure that there are no deposits or scales in the transparent chamber - if these are there then clean them by using a disinfectant as indicated in question number 14. Rinse the transparent chamber thoroughly with Pureit water. Once this is done, the output water will be microbiologically 'as safe as boiled' even if some colour persists. |
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| REPLACEMENT: |
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What happens if some part of the purifier breaks accidentally? |
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If some part of the purifier breaks accidentally, please call us on our Pureit helpline. We will arrange to send you a replacement part. You will however have to pay for the replacement part. |
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| GERMKILL KIT: |
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How much water can one 'Germkill Kit' purify? |
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Pureit Classic and Autofill is designed to give 1500 litres of water at a water temperature of 25°C, in moderate humidity conditions. The Germkill Kit is also available for 2250 litres and 1000 litres. Visit the Germkill Kit section on the website to know more. |
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How does one get a replacement for a Pureit 'Germkill Kit'? |
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When you need to replace your 'Germkill Kit', just call us on our Pureit helpline or visit us at Pureit Safe Water Zone. The helplines are open from 8 a.m. to 8 p.m., Monday to Sunday. Once you call, we will deliver the Pureit 'Germkill Kit' to your home for a nominal delivery charge. Alternatively, you can visit us at a Safe Water Zone and buy a new Germkill Kit. This way you are assured of getting a genuine 'Germkill Kit'. We would recommend that you keep a spare 'new' 'Germkill Kit' at home. Please beware of counterfeits from unauthorised sources. |
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How much does a Pureit 'Germkill Battery Kit' replacement cost? |
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Please call up the Pureit helpline to find out the current cost of Pureit 'Germkill Kit'. |
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How does one replace the old 'Germkill Battery Kit?’ |
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Replacing the 'Activated Carbon Filter' - First empty the top chamber of all water. Remove the old 'Activated Carbon Filter' by turning it anti-clockwise, and pulling it out from the top chamber. Now remove the plastic cover from the old 'Activated Carbon Filter' by pushing the two protruding notches outward. Take the new 'Activated Carbon Filter' and refit the plastic cover. Now fit the new 'Activated Carbon Filter' into the top chamber by turning it clockwise.
Replacing 'Germkill Processor' - Remove the 'Germkill Life Indicator' and replace the exhausted 'Germkill Processor' with the new one. Ensure that top chamber and batching chamber is empty before you remove the 'Germkill Processor', as otherwise chlorinated water spill out and may harm your clothes. Insert fully and ensure tightness.
Replacing ‘Polisher' - Separate the top, batching and the transparent chamber. Remove the nut in the transparent chamber by turning it anti-clockwise. Then separate the transparent chamber from the Cleansing-Collection chamber. To remove polisher cartridge, turn polisher lid anti-clockwise. Pull out the polisher assembly and turn it upside down. Take out the exhausted polisher cartridge and dispose off with solid waste. Insert new polisher cartridge in the polisher assembly such that ‘this side up’ is at the top and tighten the bottom nut completely. Tighten the nut and put back the polisher assembly on the Cleansing-Collection chamber. Hold the stem of polisher assembly and rotate till the lid falls into the slot. Tighten the lid and rotate it clockwise. Then put the transparent chamber back, and tighten the nut completely by turning it clockwise. Now place the top chamber on top of the transparent chamber. Pureit is now ready to use. |
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How do you dispose off a used up 'Germkill Battery Kit'? |
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Please replace the 'Germkill Kit' (all three components) only when the Germkill Life Indicator turns fully red, and you can no longer see any white. Don't throw away a partly used, or an un-used Germkill Processor, or any of its components into the garbage. Once the life of the 'Germkill Kit' is over, take the exhausted Battery Kit (all three components) out of the purifier, and dispose off safely only with dry waste. The exhausted 'Germkill Kit' should not be used for any other purpose, and in any other way, other than as indicated in this manual. The 'Germkill Kit', whether new, partly used, or fully exhausted must be kept away from children, and should not be put into a fire. |
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Does the Pureit 'Germkill Kit' have an expiry date? |
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Yes. The Pureit 'Germkill Kit' has an expiry date that is three years from the date of packaging. |
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