Pureit Promise is the ultimate promise given by Pureit for delivering the GKK in 72 hrs from the time of booking the order, else the same will be given free. Conditions apply.
There is no specific duration for the Pureit Promise. It is decided on the basis of the geography and the accessibility of the area. Pureit Promise can be updated /removed from any area at any time without prior notice, at the discretion of Pureit Team.
TAT of Pureit Promise is 72 Hrs.* *If you order GKK on a Tuesday and the next day is a government holiday then the GKK order will be processed before Saturday, which is 72 hours from the time of booking.
No, National holidays will not be included in TAT.
The Govt. holidays are excluded from TAT with reference to the Pureit Promise.
Call Center agent will communicate at the time of Order Booking, if your area is marked under Pureit Promise, you will receive the SMS.
Pureit Promise is offered only in selected cities.
Pureit Promise is only for The GKK Order and it is not applicable to any other Components and Devices Order.
All registered Pureit customers are eligible for Pureit Promise, whose order is confirmed as a Pureit Promise order by Call Center/SMS.
Yes, you can avail the Pureit Promise as Call Center Agent will first register and then book the order.
You have to fill the form which is given by the LSP CCE at the time of the Order Delivery and send the SMS to “GKB 0” to Pureit No "09223200200".
You will get the same GKK free of cost which you'd first ordered at the time of your order delivery.
No, Pureit Promise is applicable only for GKK Delivery.
No, in single order delivery, only one GKK is given as a Penalty under Pureit Promise.
No, Pureit Promise is applicable for only GKK. For any other component, amount has to be paid.
Yes, Delivery Charges need to be paid in both the Conditions.
Only GKK will be given for any claim, no cash transaction will be entertained for the claim.
LSP CCE will hand over the free GKK at the time of the order delivery itself if Pureit Promise fails.
In Normal Order booking there is no claim given to customer and in the Pureit Promise the GKK will be given free.
Claim will be given at the time of the order delivery with the claim form and SMS revert to Pureit Helpline No. 1860 210 1000.
Yes it is applicable to any kind of order booked in our system.