Refund & Cancellation Policy
Order Cancellation Policy
Cancellation of order before delivery
Order can be canceled anytime before the actual delivery of the product. To cancel an order, log in to your account and go to my orders section. In case of further assistance, please call us at – 1860-210-1000
Cancellation of order after delivery
In case you wish to cancel your order, which has already been delivered, please initiate a return in my orders section. Our executives will get in touch with you to facilitate a hassle-free return. The refund shall be initiated after we receive the shipped products back and verify the condition of the products. In case of further assistance, please call us at – 1860-210-1000.
In case of a return or cancellation, the refund shall be initiated post the product is delivered back to us and the quality of the products returned are verified by us.
Prepaid orders – The amount shall be credited to your account through which the payment was done. It may take 7-10 business days for the amount to reflect in your account depending on the mode of payment. The payment is dependent on the payment gateway and please refer to detailed T&C from the payment gateway.
Cash on Delivery – The amount will be transferred to the digital mode of your choice by the executive once the contents of the returned package are verified. Please call us at our call centre for any issues related to refund via COD at 1860-210-1000
Refund will be initiated once the request is processed and in case you're still contacted for delivery, please refuse the delivery.