The products can be exchanged or returned only within 7 days post-delivery in the original condition of the product.
The returns shall not be accepted in the following cases:
1. Product is damaged due to misuse/overuse, or any other physical damage has been caused to the product with force
2. Product is altered by customer
3. If request is initiated after 7 business days of order delivery
4. For detailed T&C, please reach out to our call center: 1800-570-1000
In case of a return or cancellation, the refund shall be initiated post the product is delivered back to us and the quality of the products returned are verified by us.
Prepaid orders – The amount shall be credited to your account through which the payment was done. It may take 7-10 business days for the amount to reflect in your account depending on the mode of payment. The payment is dependent on the payment gateway and please refer to detailed T&C from the payment gateway.
Cash on Delivery – The amount will be transferred to the digital mode of your choice by the executive once the contents of the returned package are verified. Please call us at our call center for any issues related to refund via COD at 1800-570-1000
Refund will be initiated once the request is processed and in case you're still contacted for delivery, please refuse the delivery.